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Highpoint Services Network Philippines
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HSN is the best partner for global brands. HSN was established in 1999 in Malaysia to cater to the growing need for efficient, convenient and easily accessible ICT services.
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Technical Support Representative
Metro Manila
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•Demonstrate an understanding of complex processes, specialized skills and technical knowledge by fully utilizing software systems, technical tools and resources to aid in resolving customer complaints and concerns.
•Maintain detailed records of daily interactions with customers, reported issues, and completed solutions along with any further actions required of management or repair team.
•Responsible for handling customers’ complaints and concerns through various channels. |
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| Must be proficient in the following: |
 | Apply fundamental computer concepts as problem solving skills |
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| Category: |
Business Process Outsourcing |
| Other Job Category: |
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| Job Type: |
Permanent |
| Job Level: |
General Staff |
| Years of Experience: |
0 |
| Fresh Graduate: |
Yes |
| Salary Range: |
20,000 - 25,000 |
| Preferred Program: |
BACHELOR OF SCIENCE IN COMPUTER SCIENCE |
| Other Program/s: |
BACHELOR OF SCIENCE IN COMPUTER ENGINEERING, BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY, COMPUTER AND CONSUMER ELECTRONICS PROGRAM |
| Date Posted: |
December 4, 2023 |
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