I-CARES : Job Details

Stotsenberg Leisure Park and Hotel Corporation

Stotsenberg launched its all-in-one gaming experience of digitalised classic favorites, Casino Plus. Rejuvenating traditional table games, Casino Plus lets you indulge in a variety of thrilling casino games all at the palm of your hands.

Customer Service
Metro Manila

Duties and Responsibilities: 1) Handle customer complaints, provide appropriate solutions and alternatives within the time limits. 2) Respond promptly to customer inquiries 3) Communicating with customers through various channels. 4) Resolving issues and basic troubleshooting technical problems 5) Manage customers' accounts 6) Provide assistance for deposits & withdrawals 7) Handle certain transactions 8) Providing proactive customer outreach

Must be proficient in the following:

Develop and practice communication skills

Uphold professional ethics and standards

Other Requirements/Skills :
1.Good verbal and written communication skills
2. With high emotional intelligence
3. People-First Mindset
4. Effective Listening Skills
5. Excellent Problem-Solving Skills
6. Flexible and Adaptive
7. Good Organizational Skills
8. Proficient in managing time
9. Detail-Oriented
10. Patient
11. Willing to Learn, Eager to Improve
12. Open to Feedback
13. Team Player

Job Details
Category:	Customer Service
Other Job Category:
Job Type:	Permanent
Job Level:	Executive
Years of Experience:	0
Fresh Graduate:	Yes
Salary Range:	18,000 - 20,000
Preferred Program:	BACHELOR OF ARTS IN COMMUNICATION ARTS
Other Program/s:	ASSOCIATE IN COMPUTER TECHNOLOGY
Date Posted:	July 12, 2024

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