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Strategic Networks, Inc.
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Stratnet is driven by a team of highly dedicated Information Technology professionals, whose expertise was acquired through rigid trainings and years of corporate experience and exposure.
We were brought together by our common desire and commitmen
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IT Helpdesk Engineer - Sunvalley Paranaque
Metro Manila
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• Monitor Tickets under dashboard
• Do initial checking on Tickets/ basic troubleshooting
• Assess and Assign Tickets to Proper Support Group
• Monitor Nearing Breached/Breached Tickets and Remind the Agents who has breached/nearing breached Tickets
• Send Open ticket reports on MS Teams Group Chat
• Read Emails
• Monitor Viber for Escalations
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| Category: |
Information and Communications Technology |
| Other Job Category: |
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| Job Type: |
Permanent |
| Job Level: |
General Staff |
| Years of Experience: |
1 |
| Fresh Graduate: |
Yes |
| Salary Range: |
16,000 - 18,000 |
| Preferred Program: |
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY |
| Other Program/s: |
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| Date Posted: |
December 16, 2024 |
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